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If you need assistance with your account, payments, bonuses or games on 96 Casino as accessed via 96cazino.com, please contact our support team using this form. Provide your name, a valid e-mail address or messenger contact and a clear description of your request, including relevant details such as your username, transaction IDs and dates where possible, so that our team can review your case efficiently and respond in a secure and timely manner.

We aim to reply to most inquiries within one business day, although complex technical or compliance-related investigations may take longer. For faster support, you can use the live chat feature on 96cazino.com or, where available in your region, call our customer service number; please note that call availability and charges may vary by country and network, and all service times are based on GMT/BST. 96 Casino operates under Gaming Curaçao licence GLH-OCCHKTW0705302017 (Master Licence 365/JAZ) and is not licensed by the UK Gambling Commission, so UK-specific schemes such as GamStop and IBAS do not apply and some UK banks may block payments to offshore gambling merchants. This form connects you with the operator's support team only and does not submit a complaint to any regulator; to raise a formal complaint with Gaming Curaçao you must use the dedicated form on http://gaming-curacao.com. Information in this contact section reflects the operator's status to the best of our knowledge as of 2025.